Our Reviews

Julie G|2025 GMC Sierra 1500

Confirmed Sales Customer

8/12/2025

My husband and I felt very comfortable throughout the whole process of buying our new GMC Truck. The sales team was not only friendly but very attentive and had answers to our questions. We never felt pressured into buying anything, and actually left the first time without giving our phone number. We came back the next day to purchase our truck and although the paperwork process can be lengthy we enjoyed the conversation and we love our truck!

GARY CLIFFORD

8/14/2025

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GRANITE BAY, CA

David H|2025 GMC Yukon XL 1500

Confirmed Sales Customer

8/13/2025

Excellent straightforward experience

RANDALL METZGAR

8/16/2025

David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEWCASTLE, CA

Gretchen V|2012 Buick LaCrosse

Confirmed Service Customer

8/13/2025

Had an appointment and taken on time completed requested work very quick.

8/15/2025

Gretchen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FAIR OAKS, CA

Kelly B|2021 GMC Acadia

Confirmed Service Customer

8/15/2025

Elvis was great. Friendly and efficient. Appreciated the service dept.

8/17/2025

Kelly, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROCKLIN, CA

Janette H|2018 GMC Acadia

Confirmed Service Customer

8/15/2025

Service is always the best

8/17/2025

Janette, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROCKLIN, CA

Chad W|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/18/2025

Your crew is the best!! They keep me coming back.

8/19/2025

Chad, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LOOMIS, CA

Steven M|2024 Buick Encore GX

Confirmed Sales Customer

8/19/2025

Made purchase easy

JULIO BAPTISTA

8/20/2025

Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PENRYN, CA

James V|2023 GMC Sierra 1500

Confirmed Service Customer

8/20/2025

This was a return visit for issues which I thought should have been fixed that weren't in the previous visit two weeks prior. Staff was good to work with and the problems were addressed and fixed. For my previous experience, the 2 weeks prior, it was not great as I felt I should not have had to pay A diagnostic fee for a problem with the auto display and audio that had been a problem since the purchase of the vehicle. The issue was fixed by a simple download of which could have been told to me or could have been done easily without paying the diagnostic fee of $250. I told them what the problem was.It should have been a simple fix without reaching into my pocket. I have purchased 2 vehicles from that location. I did not expect those fees to take care of a problem that existed since the 1st day, I purchased the vehicle..

8/21/2025

James, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (916) 783-5233 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

GEORGETOWN, CA

James W|2024 GMC Sierra 1500

Confirmed Service Customer

8/20/2025

The car was not ready as promised with no advanced warning until I called just before it was supposed to be ready

8/21/2025

James, we appreciate you taking the time to leave us this feedback. Please contact us at (916) 783-5233 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

ROSEVILLE, CA

Eric O|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

8/20/2025

Quick, excellent customer service.

EFIGENIO FUENTES

8/21/2025

Eric, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

ROSEVILLE, CA

Scott T|2023 GMC Sierra 2500 HD

Confirmed Service Customer

8/22/2025

When I picked up my truck their employee said you know your engine light is on. No it was not on when I brought it in for battery issues and a fuel filter. I then waited for my service writer and he said they thought the codes were all cleared. His solution was to bring it back if the light stayed on? As I mentioned to him, you go to the dealer for premium service and I think there was no test drive done after they changed my batteries. In the end I must now bring my vechical back in to figure out why the engine light is on. This service tech has poor communication skills (only text messages) and did not follow up to see if my truck was really ready.

8/24/2025

Scott, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (916) 783-5233 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

GRANITE BAY, CA

Charles A|2025 GMC Canyon

Confirmed Sales Customer

9/2/2025

Robert Coats was helpful throughout the entire transaction. Very courteous and knowledgeable. Paul Barrett the Finance Manager made the transaction very quick. All the paperwork was very detailed and explained.

ROBERT COATS

9/3/2025

Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LINCOLN, CA

Roy P|2024 GMC Sierra 1500

Confirmed Service Customer

9/26/2025

Great service on time and completely efficient. Highly trained employees and very professional.

9/29/2025

Roy, thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SACRAMENTO, CA

Cesario M|2025 GMC Sierra 1500

Confirmed Sales Customer

10/8/2025

I started dealing with Robert via email he was very helpful answered all my questions in a timely manner.i set an appointment with him a few days later upon my arrival he was with a client he took the time to come out to meet me.he explained to me he was not able to help me. So he had Daryl help me out Daryl made the selling process smooth and stress free very kind and funny and respectful. We finished signing with Paul very kind and also funny.the family environment was fantastic I will definitely by another car from this dealership and tell my friends and family to do the same !!

DARYL HARRIS

10/11/2025

Cesario, thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OAKLEY, CA

Christopher W|2025 GMC Sierra 2500 HD

Confirmed Service Customer

8/14/2025

Easy to deal with, and great customer service.

8/16/2025

Christopher, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

YUBA CITY, CA

Charles P|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

8/17/2025

I was treated very well

EFIGENIO FUENTES

8/18/2025

Thank you so much for your positive comments about Reliable Buick GMC! We look forward to your next visit! Take care!

Business Response

DIAMOND SPRINGS, CA

Nick P|2016 Chevrolet Colorado

Confirmed Service Customer

9/15/2025

My service was started and completed on time, all service personnel were friendly and professional. This was my first service experience with Reliable, but they will be my preferred service dealer going forward - for both of my vehicles.

9/16/2025

Nick, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROSEVILLE, CA

Debra H|2025 GMC Sierra 1500

Confirmed Sales Customer

9/20/2025

Great dealership to work with.

KEITH THOMPSON

9/20/2025

Debra, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FALLON, NV

Joseph B|2021 GMC Canyon

Confirmed Service Customer

9/29/2025

First time customer, not impressed. Very long wait, facility not modern or upgraded. Performed service that did not need.

9/30/2025

Joseph, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (916) 783-5233 so we can understand your situation better in order to try and turn your experience around. Thank you, Reliable Buick GMC

Business Response

LINCON, CA

Wayne H|2022 GMC Yukon

Confirmed Service Customer

10/9/2025

Shout out to Elvis Bolanos with Reliable of Roseville ( my personal advisor ). My Denali had a recall that was in a backorder status. Elvis was on game making sure that I was advised when my parts were available. Brought my vehicle in and was out the same day. Thanks to all the hard working customer service people involved, nothing but respect for the whole team.

10/11/2025

Wayne, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ANTELOPE, CA

Janette H|2018 GMC Acadia

Confirmed Service Customer

10/15/2025

Always get excellent customer service

10/16/2025

Janette, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

ROCKLIN, CA

Thomas M|2021 GMC 2500HD Sierra

Confirmed Service Customer

10/15/2025

Great service as usual

10/16/2025

Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LINCOLN, CA

Jennifer H|2025 GMC Yukon XL 1500

Confirmed Sales Customer

9/2/2025

I had another great buying experience with Reliable GMC!

RICHARD RICKER

9/3/2025

Jennifer, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

FOLSOM, CA

Charles B|2025 Buick Envista

Confirmed Sales Customer

9/10/2025

Salesman was friendly and responsive to our needs. Finance was quick and easy since it was an all cash deal.

EFIGENIO FUENTES

9/11/2025

Charles, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CAMERON PARK, CA

Benjamin D|2024 GMC HUMMER EV Pickup

Confirmed Sales Customer

9/10/2025

It was amazing!

RYAN ZAFT

9/11/2025

Benjamin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEVILLE, CA

Eddie L|2024 GMC Sierra 1500

Confirmed Service Customer

9/20/2025

loved it! will go back

9/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CITRUS HTS, CA

Sarah K|2025 GMC Acadia

Confirmed Service Customer

10/9/2025

Dealership got yellow wax residue by wheel on outside of car after oil change and tire rotation. Took two attempts and a few hours of my time.

10/12/2025

Sarah, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (916) 783-5233.

Business Response

ROSEVILLE, CA

Karen G|2019 GMC 1500 Sierra

Confirmed Service Customer

10/19/2025

Art adds the personal touch to each and every request for service - very timely return phone calls, listens well to completely understand needs for service and explains the results of the service!

10/20/2025

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEVILLE, CA

Jill G|2022 GMC 2500HD Sierra

Confirmed Service Customer

10/22/2025

My car was serviced in a timely manner. The employees were polite, helpful and informative.

10/23/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

ENNIS, MT

Jeff S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

10/22/2025

Friendly

10/23/2025

Jeff, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Reliable Buick GMC

Business Response

GRASS VALLEY, CA

Julie G|2019 GMC Acadia

Confirmed Service Customer

10/22/2025

Art is fantastic! He had me come down so he could read the error codes on my Acadia and was able to identify the issue. He ensured the parts were ordered and called as soon as they were received. I was able to come in the following week to get everything fixed. I really appreciate his responsiveness and great service every time I work with Art.

10/23/2025

Julie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROCKLIN, CA

Frank G|2011 Buick LACROSSE

Confirmed Service Customer

8/21/2025

Ken Baugh tool care of our service, which was great. Hannah and Eve took care of the billing and very cordial and pleasant to deal with. Bob the courtesy shuttle driver was very prompt and great to deal with.

8/24/2025

Alma, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ELK GROVE, CA

Josue S|2025 GMC Sierra 1500

Confirmed Sales Customer

8/25/2025

Thank you to internet sales manager Effie Fuentes and finance manager Fred Fraler for the professional and smooth transaction to lease my new Gmc Sierra. Saw the truck online and inquired about it via email. Spoke to Effie over the phone and made my way later that evening to the dealership. Effie stayed past closing time to finish the transaction and get my wife and I in the new truck for our anniversary so thank you both Fred and Effie. Will definitely continue getting my vehicle’s here.

EFIGENIO FUENTES

8/26/2025

Josue, thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SACRAMENTO, CA

Jason C|2020 GMC 2500HD Sierra

Confirmed Service Customer

9/27/2025

Art is amazing!! He is always professional. Whenever I call for service, he squeezes me in and promptly gets my vehicle fixed.

9/29/2025

Jason, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LOOMIS, CA

Craig H|2008 GMC Yukon

Confirmed Service Customer

10/9/2025

My wife and I purchased 2 new cars in 2008 from Reliable .And since that time Art has been our service writer . We would use no one else .He is honest And Reliable .

10/12/2025

Craig, we are very happy we could provide you with a positive experience. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LINCOLN, CA

Timothy B|2024 GMC Sierra 1500

Confirmed Service Customer

10/9/2025

My service agent was outstanding! The work was done quickly. Great experiences

10/12/2025

Timothy, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SACRAMENTO, CA

Jim M|2018 GMC Yukon

Confirmed Service Customer

11/3/2025

Once again…Elvis is a star!! Super good guy!!

11/5/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

Business Response

LINCOLN, CA

Daryin L|2020 Buick Encore

Confirmed Service Customer

9/3/2025

I'm thankful for being able to repair my car in a short time.

9/3/2025

Daryin, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

ORANGEVALE, CA

Ryan W|2025 GMC Yukon XL 1500

Confirmed Sales Customer

9/13/2025

Top notch. We bought a few vehicles from this dealership and each time the experience improves, to be honest. Ryan connected me with Randall and he did a remarkable job managing this transaction in a way that fit into the craziness of my schedule. He helped me with the paperwork and even delivery and by doing so allowed me to transact on this much earlier and definitely more conveniently than I would be able to. Had that not been the caseI would’ve needed to delay the purchase. His service even after the sale Ching both my wife and I were comfortable with the improved technology was next level. I recommend this dealership and these guys to anyone who’s looking for a vehicle!

RANDALL METZGAR

9/15/2025

Ryan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

ROCKLIN, CA

Robert O|2025 GMC Sierra 1500

Confirmed Service Customer

10/17/2025

Art does a great job when I bring my truck in. He's personable, professional, and cares about his customers. Great job Art!!!

10/19/2025

Robert, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LINCOLN, CA

Gregory L|2025 GMC Sierra 1500

Confirmed Sales Customer

10/20/2025

every part of my truck purchace experience was excellent

EFIGENIO FUENTES

10/21/2025

Gregory, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

SACRAMENTO, CA

Antoinette C|2020 Buick Envision

Confirmed Service Customer

10/23/2025

In and out in an hour! Uneventful!! Courteous and efficient!👍🏽👍🏽👍🏽

10/25/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

ROCKLIN, CA

Daryl H|2015 GMC Canyon

Confirmed Service Customer

10/31/2025

Great service department!

11/3/2025

Daryl, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LINCOLN, CA

Devin H|2026 GMC Sierra 1500

Confirmed Sales Customer

11/4/2025

I worked with Jamal At reliable GMC at the roseville auto mall and he was awesome. Took his time made sure i got everything i asked for and made the overall buying experience great. Jamal made sure all my subscriptions and functions worked correctly before i left the dealership so i didn't need to come back. He is one of the main reasons i bought a GMC. The dealership was clean everyone friendly and willing to help when i had questions. I even had service dept helping out because if Jamal didn't know he would find out. Fred in finance was super friendly and easy to work with. Made the finance end of it quick and got me money back from another dealership on my trade in. I have bought a few new vehicles and by far the cleanest one i have received from the detail guy in the back he did a great job. Thanks Reliable GMC i don't think i could of asked for a better crew and buying experience and trust me i'm hard to work with and don't fill out many surveys.

JAMAL SARIES

11/5/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEWCASTLE, CA

Maury K|2018 GMC Yukon

Confirmed Service Customer

8/29/2025

I was less than 5 mins at the service intake and 3 technicians were out examining the vehicle for the problems i was experiencing. The “Reliable” team was on it. I was impressed

9/1/2025

Maury, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

AUBURN, CA

Mark C|2026 GMC Canyon

Confirmed Sales Customer

10/6/2025

made very easy very proffessional

ROBERT COATS

10/7/2025

Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WOODLAND, CA

Dayne B|2025 GMC Sierra EV

Confirmed Service Customer

11/7/2025

The whole process was very efficient, and my truck was done sooner than estimated. Everyone was friendly and helpful. Thank you!

11/9/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SACRAMENTO, CA

Larry M|2017 GMC 2500HD Sierra

Confirmed Service Customer

9/17/2025

Your star system wouldn't let me enter a full 5 stars. As always, Art V. In service is excellent! We have been bringing our Acadia and GMC Trucks all here for years and extremely satisfied with Art's professional services

9/18/2025

Larry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Reliable Buick GMC. If you have any further questions, please don't hesitate to reach out!

Business Response

ROSEVILLE, CA

Lanny F|2018 Buick Enclave

Confirmed Service Customer

9/21/2025

Reliable Roseville has been my sole service provider since I bought this car. This is the first time I have consistently used the dealership in my 50 years of owning cars. I have been very pleased with the service. Elvis Bolanos, my service advisor at the dealership, always helps me find ways to save money and explains in detail what needs to be done.

9/22/2025

Lanny, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

ROSEVILLE, CA

Rochelle H|2018 GMC Terrain

Confirmed Service Customer

10/15/2025

They got my auto in and out in a fast amount of time.

10/17/2025

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

CLARKSBURG, CA

Efigenio F|2001 Chevrolet Silverado 1500

Confirmed Service Customer

10/25/2025

very helpful and got me in and out, always friendly

10/27/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

CITRUS HTS, CA

David P|2019 GMC 1500 Sierra

Confirmed Service Customer

11/5/2025

The only dealership I will take my truck to!

11/5/2025

David, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROSEVILLE, CA

James R|2021 GMC 1500 Sierra

Confirmed Service Customer

11/13/2025

Elvis is always professional and I feel like I’m the only customer.

11/14/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Reliable Buick GMC

Business Response

ROSEVILLE, CA

Mark Y|2003 GMC Sierra 1500

Confirmed Service Customer

11/6/2025

As always, my Service Advisor, Jeff Gilbreath, always provides excellent customer service. He is attentive to my issues and is willing to go the extra mile to ensure I am satisfied. He keeps me informed of the progress of my repairs and coordinates getting them done in the timeframe he promises. Overall, the customer experience at your dealership is nothing less than excellent and I will always recommend you to anyone who is in the need for GMC Cadillac services.

11/7/2025

Mark, thank you for your kind review; we are happy to pass along your comments to Jeff here at Reliable Buick GMC! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

GRANITE BAY, CA

Curtis D|2012 Chevrolet Silverado

Confirmed Service Customer

11/16/2025

Art went above the call of duty . Great service. Unfortunately, we’re unable to clear def coded . and had to have it towed back to my house. On the negative side, just not enough knowledge in regards to deff systems

11/17/2025

We appreciate you taking the time to leave us this feedback. We would like the opportunity to make this up to you. Please contact our manager at (916) 783-5233 so we can make your experience a positive one.

Business Response

CITRUS HTS, CA

Cathleen S|2026 Buick Encore GX

Confirmed Sales Customer

11/19/2025

The dealership was very clean on the inside and outside!! It was a pleasant experience!

RANDALL METZGAR

11/21/2025

Cathleen, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

ORLAND, CA

John N|2024 Buick Encore GX

Confirmed Service Customer

11/23/2025

The friendly staff took care of promptly and efficiently. I’ll use this dealership again in the future.

11/25/2025

John, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

ROCKLIN, CA

Kurt K|2026 GMC Yukon

Confirmed Sales Customer

11/26/2025

Keith was absolutely amazing! He made the whole process simple and hassle free. Give that man a raise!

KEITH THOMPSON

11/27/2025

Kurt, thank you for your kind review; we are happy to pass along your comments to Keith here at Reliable Buick GMC! Until the next time we meet, take care!

Business Response

GRASS VALLEY, CA

Darren L|2025 GMC Acadia

Confirmed Service Customer

11/27/2025

Art and Abigail completed our vehicles services faster than expected.

11/27/2025

Darren, we're happy to hear you had such a positive experience with our team! Thank you for choosing Reliable Buick GMC and we hope to see you again.

Business Response

ROSEVILLE, CA

Gary S|2026 GMC Canyon

Confirmed Sales Customer

12/3/2025

Have bought 4 cars here previously. Always a good experience

GEVORG TOVMASYAN

12/4/2025

Gary, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MEADOW VISTA, CA

Gary H|2026 GMC Sierra 1500

Confirmed Sales Customer

10/23/2025

Excellent buying experience

KEITH THOMPSON

10/26/2025

Gary, we are so happy to read such a great review about Reliable Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GRIMES, CA

Tina F|2023 GMC Acadia

Confirmed Service Customer

11/5/2025

It was a great experience. I was able to use my rewards from my GM Card to pay for my services and my extended warranty we purchased when we bought the card paid off. radiator needed replaced and all was covered because I took it to the dealer I purchased the car from :)

11/6/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

SACRAMENTO, CA

David H|2022 Chevrolet Traverse

Confirmed Service Customer

11/20/2025

Excellent! Art was awesome! Called me right away and got us back on the road quickly! Your service was top notch! Thank you so much!!! David and Lori Hansen

11/23/2025

David, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRASS VALLEY, CA

John H|2020 GMC Acadia

Confirmed Service Customer

11/20/2025

Good and reliable service nice people.

11/23/2025

John, your satisfaction is important to us, so we want to sincerely thank you for choosing Reliable Buick GMC and we hope to see you again soon!

Business Response

LINCOLN, CA

Robert D|2018 GMC 1500 Sierra

Confirmed Service Customer

11/28/2025

Good quality work for competitive price

11/29/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

LINCOLN, CA

Paul L|2017 GMC 1500 Sierra

Confirmed Service Customer

12/8/2025

There was some confusion about the appointment, because the AI system you use to book the appointment did not confirm the appointment, but the Service Advisor, Angel was a professional. He double checked the parts to ensure they were available and called back to confirm with us. Therefore, we still got the truck in by 0830. Truck was completed early afternoon. Done right! Thank you. A previous mechanic (Not from the dealership) had disconnected the electrical thermometer, but the factory mechanic, and put that back together. The dealer's total cost was less than the "other" guy, so we are very happy customers. We are still a GMC loyalist. God Bless you all for Christmas.

12/9/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CITRUS HTS, CA

Randi J|2019 Buick Enclave

Confirmed Service Customer

12/15/2025

Art always takes great care of me and the Buick! Such sweet wonderful folks at the payment/check-out counter too! Thank you so much!

12/16/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! We sincerely value your business and look forward to your next visit!

Business Response

SACRAMENTO, CA

Rebecca M|2016 GMC Acadia

Confirmed Service Customer

8/23/2025

Waiting area, was extremely warm. Did not wash vehicle as requested.

8/25/2025

Rebecca, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (916) 783-5233 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

SACRAMENTO, CA

Cheryl R|2025 GMC Acadia

Confirmed Sales Customer

8/27/2025

Everyone was very helpful and very nice!

JULIO BAPTISTA

8/27/2025

Cheryl, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. We sincerely value your business and look forward to your next visit!

Business Response

COLFAX, CA

Jim M|2018 GMC Yukon

Confirmed Service Customer

9/1/2025

Elvis Bolanos always makes the experience great!!

9/2/2025

Jim, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

LINCOLN, CA

Volodymyr S|2024 GMC Sierra 1500

Confirmed Service Customer

9/11/2025

Good

9/12/2025

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

ANTELOPE, CA

Elisa U|2008 Buick Enclave

Confirmed Service Customer

11/17/2025

Art was there to greet me and took care of my needs

11/18/2025

Elisa, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANTELOPE, CA

Heath L|2022 GMC 3500HD Sierra

Confirmed Service Customer

11/17/2025

Very professional and clean. My service was completed fast and got me back on the road. Communication was great. Art explains everything and also takes care of me on any needs for both of my vehicles. Thank you

11/18/2025

Heath, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Nicholas B|2026 GMC Sierra 1500

Confirmed Sales Customer

11/24/2025

Great overall experience and Robert Coats was fantastic. I always hate when I get a sales person who knows less about the vehicle than I do. However, Rob was the complete opposite. He was extremely knowledgeable and honest. I truly enjoyed my experience at Reliable.

ROBERT COATS

11/25/2025

Nicholas, thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROSEVILLE, CA

David A|2015 Buick Enclave

Confirmed Service Customer

12/15/2025

We have been having Reliable Buick-Cadillac servings our 2015 Buick since we bought it. Ken has been our service contact and has always done a great job and truly cares that we leave happy with the service that we get. We think that he always goes above and beyond and represents the dealership very well.

12/16/2025

David, thank you for your kind review; we are happy to pass along your comments to Ken here at Reliable Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LINCOLN, CA

John H|2016 GMC Yukon

Confirmed Service Customer

11/17/2025

So far I have zero complaints, my vehicle has been there several times for repairs. It is actually there now for another repair. I'm 100% confident I'll be taken care of every time I take my vehicle in

11/18/2025

John, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CARMICHAEL, CA

Steven F|2018 GMC Yukon

Confirmed Service Customer

11/22/2025

Had appointment but service advisor was busy and went to another service advisor. Car was not ready when initially promised. Service advisor offered a courtesy car which was much appreciated

11/24/2025

Steven, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRANITE BAY, CA

Mary M|2022 Buick Encore GX

Confirmed Service Customer

11/27/2025

As always, KEN BAUGH gives GREAT service advice!

11/27/2025

Mary, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FAIR OAKS, CA

Gretchen V|2012 Buick LaCrosse

Confirmed Service Customer

11/27/2025

Ordered the part needed and was installed same day the part arrived. Appreciate getting it taken care of without a lot of juggling scheduling and phone calls.

11/28/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FAIR OAKS, CA

Denise B|2025 Buick Envista

Confirmed Service Customer

12/8/2025

Everyone was nice and I didn't have to wait so long - they took good care of me. Thank you!

12/8/2025

Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ORANGEVALE, CA

Jim M|2018 GMC Yukon

Confirmed Service Customer

12/11/2025

I had a problem pop up out of the blue. I brought the Yukon into Art Veloria without an appointment in the early afternoon. Problem diagnosed, part replaced and Yukon ready for pickup same day!! Great service!!

12/14/2025

Jim, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LINCOLN, CA

Sheryl H|2016 Buick Enclave

Confirmed Service Customer

12/11/2025

Mr. Angel was very courteous and worked very hard to make sure my car was fixed the right way. His communication to me about everything was excellent. When I picked my car up everyone was so nice. Thank you so much. God bless you!

12/14/2025

Sheryl, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. Thank you again for choosing Reliable Buick GMC and we hope to see you again.

Business Response

SACRAMENTO, CA

Ryan H|2025 GMC Sierra EV

Confirmed Service Customer

12/26/2025

Great job on my service visit, you addressed everything I requested. I really do appreciate the courtesy shuttle too!

12/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROCKLIN, CA

Huling C|2016 GMC Yukon XL

Confirmed Service Customer

11/21/2025

I come all the way from Elk Grove to your dealership for service. The GMC dealership in Elk Grove is very bad. I had people tell me that there car to Elk Grove had problems with there service department. I love your service department.

11/24/2025

Huling, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

ELK GROVE, CA

Thomas M|2021 GMC Acadia

Confirmed Service Customer

11/26/2025

A great experience as per usual. Big fan of Reliable and Ken

11/27/2025

Thomas, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LINCOLN, CA

Gabriel T|2026 GMC Yukon

Confirmed Sales Customer

12/7/2025

Daryl Harris was great!

DARYL HARRIS

12/8/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SACRAMENTO, CA

Thomas C|2025 Buick Envista

Confirmed Sales Customer

12/9/2025

The most honest dealership I’ve ever dealt with. Randell convinced me to take the drive to Roseville and it was well worth it. Lee was the best salesman I’ve ever dealt with. No BS at this dealership, just great people. Thanks Paul for wrapping up the sale. In and out in less than two hours

LEE HINGE

12/10/2025

Thomas, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HERCULES, CA

Christopher W|2025 GMC Sierra 2500 HD

Confirmed Service Customer

12/17/2025

Ken is on top of things, and always easy to deal with.

12/17/2025

Christopher, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

Business Response

YUBA CITY, CA

Edward G|2026 GMC Sierra 1500

Confirmed Sales Customer

12/17/2025

Great Dealership! Robert did an excellent job showing us a couple of GMC Trucks before we made a final decision. He did not pressure us into making a decision. He shared with us that the "Lease Special" applied to a second truck that we test drove that had more features my wife and I were looking for with the 2026 Sierra 1500 Elevation 4X4 with the X-31 Off Road option. Paul did a great job in finance regarding our lease as it was smooth and quick. Jeremy, the General Manager, touched base with us during the process to make sure all was well. It was clear that Reliable GMC is a well run, family owned and operated dealership given the great service we received! Thanks, Ted

ROBERT COATS

12/18/2025

Edward, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SHINGLE SPRINGS, CA

Ross R|2022 GMC Canyon

Confirmed Service Customer

1/1/2026

Dropped off vehicle for service and was told it would be ready at 1:30. We returned early and it was done and waiting for me.

1/2/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTH HIGHLANDS, CA

Alan O|2025 GMC Yukon

Confirmed Sales Customer

10/28/2025

Great honest people

GEVORG TOVMASYAN

10/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Reliable Buick GMC

Business Response

GRANITE BAY, CA

Jeanne U|2022 Buick Enclave

Confirmed Service Customer

11/21/2025

Very satisfied with the services and my advisor is very warm and very pleasant to work with.

11/24/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Reliable Buick GMC and we hope to see you again soon!

Business Response

CITRUS HTS, CA

Anthony B|2026 GMC Sierra 1500

Confirmed Sales Customer

11/25/2025

Rick was great. Knowledgeable easy to work with and honest

RICHARD RICKER

11/25/2025

Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! We sincerely value your business and look forward to your next visit!

Business Response

LINCOLN, CA

Richard E|2020 GMC 2500HD Sierra

Confirmed Service Customer

12/6/2025

Ken, Does what he says he is going to do.. straight forward no nonsense. Much appreciatted.

12/7/2025

Richard, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RESCUE, CA

Daryin L|2020 Buick Encore

Confirmed Service Customer

12/10/2025

Great customer service and support.

12/11/2025

Daryin, thank you so much for your positive comments about Reliable Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ORANGEVALE, CA

Gurdeep B|2026 GMC Sierra 1500

Confirmed Sales Customer

12/12/2025

Great dealership and professional, knowledgeable personnel providing excellent customer service.

LEE HINGE

12/13/2025

Gurdeep, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YUBA CITY, CA

Robert K|2026 GMC Sierra 1500

Confirmed Sales Customer

1/5/2026

Enjoyed working with Randall. Very helpful.

RANDALL METZGAR

1/6/2026

Robert, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LINCOLN, CA

James R|2021 GMC 1500 Sierra

Confirmed Service Customer

1/5/2026

My experience was outstanding. Elvis is service is always spot on with his knowledge and guidance. This is important to me because GMC has so much phenomenal technology that I can’t work on it myself. I trust Elvis fully. Thank you

1/6/2026

James, thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROSEVILLE, CA

Rebecca S|2026 GMC Sierra 1500

Confirmed Sales Customer

1/5/2026

This place is the best! I want to thank Art , Darryl and Paul for being patient with me I was a bit overwhelmed and they made it a great experience for me . I am sad that the Yukon had to stay but I love my new truck and ca not wait for my next road trip! Thanks again guys!

DARYL HARRIS

1/6/2026

Rebecca, thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! We sincerely value your business and look forward to your next visit!

Business Response

CLOVERDALE, CA

David D|2024 GMC Yukon

Confirmed Service Customer

10/17/2025

Service was great as usual. Quick in processing and ready when promised.

10/20/2025

David, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

GRANITE BAY, CA

Kristen P|2024 Buick Encore GX

Confirmed Service Customer

10/27/2025

Friendly and competent staff. Got the job done in the time stated.

10/28/2025

Kristen, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

GRANITE BAY, CA

Anthony F|2021 Buick Enclave

Confirmed Service Customer

11/12/2025

The service advisor was great. The only thing I do not understand is why the appointment website still does not function properly after 2 years. Do you not care about customer scheduling ease?

11/25/2025

Anthony, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (916) 783-5233 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SACRAMENTO, CA

Jacob H|2025 GMC Canyon

Confirmed Service Customer

11/26/2025

Great customer service!

11/27/2025

Jacob, thank you so much for the positive review! We hope you have a great day!

Business Response

ROSEVILLE, CA

Robert M|2023 GMC Acadia

Confirmed Service Customer

12/16/2025

Art Veloria has been my service department person for many years now. He has always been very professional, accessible, friendly, personable, and very honest (even when the news is not the best). He is a great asset to your organization. My wife recently got a GMC car and he is now her service person too.

12/18/2025

Robert, thank you for your kind review; we are happy to pass along your comments to Art Veloria here at Reliable Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEVILLE, CA

Franklin I|2024 GMC Yukon

Confirmed Service Customer

1/8/2026

Elvis always does a great job of communicating.

1/8/2026

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

ROSEVILLE, CA

Kenneth R|2024 GMC Terrain

Confirmed Service Customer

1/15/2026

Very quick response, was repaired same day as car was dropped off

1/15/2026

Kenneth, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CITRUS HTS, CA

Torene C|2018 GMC Acadia

Confirmed Service Customer

1/17/2026

I love working with Jeff. He is always so kind and helpful. Sometimes im nervous about car things and he always takes the time to make sure I know what's going on. Thank you Jeff 😊

1/18/2026

We're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FOLSOM, CA

Mike B|2024 GMC Sierra 2500 HD

Confirmed Service Customer

12/27/2025

I worked with Jeff on a brake service covered by my extended warranty coverage. The repair took a week to complete because parts needed to be ordered, and an inspection was required by the warranty company. Jeff did the best he could and kept me informed about the service.

12/28/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LINCOLN, CA

Steve P|2020 GMC 1500 Sierra

Confirmed Service Customer

1/7/2026

Clueless very unattended service no instructions on how to actually get service once you get through the door waited three hours for service then found out that my truck had not even been taken back because I did not talk to one of the sales guys inside. I was made aware when I arrived at the place for the guy who took my truck who took my keys, looked at my odometer, checked my tires, walked around the truck talk to me about other things on the truck was actually the sales person he gave me a ticket I took that ticket and walked into the waiting room which she told me where it was. I sat there for three hours, not one peep. I even asked the guy why he was parked my truck so far out he said the truck would be brought into the door as soon as the guy got to the truck don’t worry your company finally got the work done, but I’m not happy at all

1/7/2026

We regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact us at (916) 783-5233 so we can understand your situation better in order to try and turn your experience around. Thank you, Reliable Buick GMC

Business Response

ROSEVILLE, CA

Tori L|2025 Buick Envista

Confirmed Sales Customer

1/12/2026

Fast, from arrival to departure within 1 hour. Robert gave me quick instructions on basic operations of my new Envista. Fred got the paperwork done fast, with one or two sentences to tell me what I was signing. This was an amazing and low pressure dealership experience!

ROBERT COATS

1/13/2026

Tori, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAN JOSE, CA

Audra F|2015 Buick Encore

Confirmed Service Customer

1/14/2026

Excellent service. Fast and provided feedback on my next services.

1/15/2026

Audra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Reliable Buick GMC. We hope to be of service to you again in the future. Best wishes, Reliable Buick GMC

Business Response

SACRAMENTO, CA

Denise M|2024 Buick Envision

Confirmed Service Customer

1/23/2026

People were very friendly

1/23/2026

Denise, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

VOLCANO, CA

Karen G|2019 GMC 1500 Sierra

Confirmed Service Customer

1/23/2026

Art, Service MGR is very attentive, personable and caring - to make sure all is done that is needed to be done and very helpful. I truly appreciate his service!!!

1/23/2026

Karen, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ROSEVILLE, CA

Edward G|2020 GMC 1500 Sierra

Confirmed Service Customer

12/24/2025

In for an oil change…out with a brake job, window motor and oil change. But I guess it was needed. Merry Christmas

12/24/2025

Edward, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLFAX, CA

John T|2021 GMC Acadia

Confirmed Service Customer

12/24/2025

Brought car in for an oil change and to check speed limit function on the heads-up display. After numerous people said I needed to have an On Star account for it to work. After going back and forth for 45 minutes Maintenance man Pete came out and called On Star, took the car on a test drive and fixed the problem in 15 minutes. Pete also showed me why the problem occurred and how to fix it if it reoccurs. Thank you, Pete!

12/25/2025

John, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGEVALE, CA

Dawn C|2026 GMC Sierra EV

Confirmed Sales Customer

1/5/2026

Very friendly, a perfect buying experience! They were easy, honest & didn’t waste any of our time. Our salesman Gary was probably the best we’ve ever done business with! We will tell everyone we know, about our buying experience. Reliable GMC has found a loyal customer

GARY CLIFFORD

1/6/2026

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

SACRAMENTO, CA

Clyde G|2019 GMC 3500HD Sierra

Confirmed Service Customer

1/10/2026

Art Veloria is always friendly and goes out of his way to take care of my problems.

1/11/2026

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ROSEVILLE, CA

Chang X|2019 GMC 2500HD Sierra

Confirmed Service Customer

1/19/2026

Art was great. Great communication all around.

1/20/2026

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

OROVILLE, CA

Tien T|2022 GMC Canyon

Confirmed Service Customer

1/23/2026

Professional

1/25/2026

We really appreciate your positive review! Thank you, and have a fantastic day!

Business Response

SACRAMENTO, CA

Lauren S|2026 GMC Terrain

Confirmed Sales Customer

1/26/2026

Rick was so accommodating and explained everything to us.

RICHARD RICKER

1/27/2026

Lauren, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLFAX, CA

Elvis B|2025 GMC Canyon

Confirmed Sales Customer

1/30/2026

Great Experience. Great Staff. Would Highly Recommend

LINCOLN, CA

Miguel G|2024 Buick Envista

Confirmed Service Customer

1/30/2026

Your waiting area for customers is abysmal! Broken TV old and dirty furniture with spiderwebs on them, and a coffee bar you'd see at an AA meeting actual worse because AA meetings would have donuts at least. Customer service folks were ok somewhat friendly and helpful, hence the two stars. I probably won't be back and unfortunately I've already shared my experience with my friends and coworkers. But six figure cars you'd expect above mediocrity.

ROSEVILLE, CA

Inge B|2019 GMC Acadia

Confirmed Service Customer

12/5/2025

Jeff Gilbreath does amazing work to get my car serviced. You are lucky to have him.

12/7/2025

Inge, we are so happy to read such a great review about Reliable Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LINCOLN, CA

Scott D|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/15/2025

Great experience. My salesperson was very professional and the finance manager was straight forward and thorough.

DARYL HARRIS

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

LINCOLN, CA

Murrey K|2022 GMC Yukon

Confirmed Service Customer

12/22/2025

Elvis my service advisor is always on top of everything even if there is a problem. He always communicates with the customer effectively in a timely manner with options (if any). I can not ask for any better service that what this dealership has given in the 3 years they have serviced my 2022 Yukon Denali. In fact, I now bring my 2023 Corvette there even with the Chevy dealer next door since they a have tech that can work on it.

12/23/2025

Murrey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Reliable Buick GMC. If you're ever in need of more help, please let us know!

Business Response

FORESTHILL, CA

Michael W|2019 GMC Acadia

Confirmed Service Customer

12/26/2025

Fast and friendly

12/26/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CITRUS HTS, CA

Ara S|2024 Buick Envision

Confirmed Service Customer

1/2/2026

We enjoyed are interaction with everyone and we look forward to returning.

1/3/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GRANITE BAY, CA

Michael L|2025 GMC Sierra EV

Confirmed Sales Customer

1/21/2026

Quick, courteous and professional.

RICHARD RICKER

1/21/2026

Michael, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROSEVILLE, CA

Jason P|2012 GMC Acadia

Confirmed Service Customer

1/29/2026

Art is outstanding! We appreciate him very much. Always honest and communicates great!

1/29/2026

Jason, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LOOMIS, CA

Jeffery M|2019 GMC 1500 Sierra

Confirmed Service Customer

1/29/2026

Great job with my brakes and communication from service advisor

ROSEVILLE, CA

Maria Del B|2023 GMC Sierra 1500

Confirmed Service Customer

3/2/2026

Thank you for courtesy polite and honest

3/4/2026

Maria, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAN LEANDRO, CA

Matthew G|2025 GMC Sierra 1500

Confirmed Service Customer

11/12/2025

My service advisor Jeff Gilbreath understands the value of relationship with customers. He is extremely caring, responsive and trustworthy.

11/13/2025

Matthew, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

ROCKLIN, CA

Peter H|2004 Buick Rainier

Confirmed Service Customer

11/19/2025

All of the staff there are very friendly courteous and helpful.

11/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GRANITE BAY, CA

Cesar A|2026 GMC Sierra EV

Confirmed Sales Customer

12/1/2025

good services and fast deal

EFIGENIO FUENTES

12/2/2025

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

PLUMAS LAKE, CA

Bob K|2011 GMC Yukon

Confirmed Service Customer

12/1/2025

Two thumbs up . . .

12/2/2025

Bob, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

ROSEVILLE, CA

Blake S|2015 GMC 1500 Sierra

Confirmed Service Customer

12/17/2025

I've been going here for ten years by my vehicle here.I wouldn't recommend another dealership. Reliable buick GMC cadillac has my business

12/18/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Buick GMC! We hope to see you soon!

Business Response

SACRAMENTO, CA

Gary B|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/31/2025

Everyone at Reliable was courteous, professional and friendly.

ROBERT COATS

12/31/2025

Gary, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SACRAMENTO, CA

Larry H|2021 GMC Yukon

Confirmed Service Customer

1/6/2026

The maintenance team is fast, professional, accurate, and friendly. The service is high-quality.

1/6/2026

Larry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ROSEVILLE, CA

Joanne T|2023 Buick Enclave

Confirmed Service Customer

1/27/2026

Took my car in to the garage and started working on it. Didn’t take very long as I waited for it to

1/27/2026

Joanne, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LINCOLN, CA

Joe M|2018 Buick Encore

Confirmed Service Customer

3/4/2026

Always great service. Thanks to Ken

3/8/2026

Joe, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GRANITE BAY, CA

Jeff B|2024 GMC Sierra 3500 HD

Confirmed Service Customer

2/5/2026

Went in for an oil change and fuel filter change and it finished before the quoted time frame. Service writer was efficient and honest about the estimated wait. In and out, exactly what I wanted.

SACRAMENTO, CA

Julie L|2024 GMC HUMMER EV SUV

Confirmed Service Customer

2/5/2026

Elvis was great on communication and everything. My Hummer couldn't charge when I bought it in, it was given back to me with 81 miles - you had it two weeks waiting on parts for the leaking roof and you couldn't charge it..........

LINCOLN, CA

Cheryl Y|2025 GMC Acadia

Confirmed Sales Customer

2/9/2026

The battery was dead on the showroom floor, but worked when the vehicle was delivered. We drove two hours home and parked in our garage. Today the Arcadia would not start. We received a low battery message. Additionally, there were two service attention needed warning while driving home.

HIDDEN VALLEY LAKE, CA

Larry H|2026 GMC Sierra 1500

Confirmed Service Customer

2/13/2026

I had a great experience with this dealership and buying my 2026 Denali Limited 1500. The only downside of the whole experience was that GMC does not have a physical manual you have to get online and it’s 77. I find it really difficult to find the things I’m looking for online. Please press a solid manual.

RESCUE, CA

Jim G|2022 GMC Terrain

Confirmed Service Customer

2/13/2026

I was helped upon arrival for my appointment. After checking in i was given a time estimate. The time estimate was within 10min of my vehicle being ready to drive off, that was impressive!

ANTELOPE, CA

Milford S|2024 GMC Sierra 1500

Confirmed Service Customer

2/19/2026

Jeff was great in handling the repairs!

ROSEVILLE, CA

James A|2025 GMC Sierra 2500 HD

Confirmed Service Customer

2/20/2026

Service was excellent from the check in, shuttle drivers and through the checkout process, great-people

ROCKLIN, CA

Anna R|2026 GMC Sierra 2500 HD

Confirmed Service Customer

3/6/2026

Excellent service soup to nuts. Thank you very much!

3/7/2026

Anna, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LINCOLN, CA

Allison W|2023 GMC Sierra 1500

Confirmed Service Customer

3/7/2026

Angel and his team did amazing once again dealing with a warranty issue

3/9/2026

Allison, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FAIR OAKS, CA

Luisa F|2025 Buick Enclave

Confirmed Service Customer

3/11/2026

Great

3/13/2026

Luisa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEVILLE, CA

Gary L|2021 GMC Acadia

Confirmed Service Customer

1/6/2026

prompt, courteous and very knowledgeable regarding service requirements

1/6/2026

Gary, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ELDORADO HILLS, CA

David S|2026 GMC Sierra 1500

Confirmed Sales Customer

1/6/2026

Randy was grea

RANDALL METZGAR

1/6/2026

David, we're happy you found our staff to be so supportive during your experience here at Reliable Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ROCKLIN, CA

Michael B|2017 GMC 2500HD Sierra

Confirmed Service Customer

2/2/2026

Abigail was very communicative and engaged in my mechanical issues.

TRUCKEE, CA

Cindra S|2026 GMC Sierra 1500

Confirmed Sales Customer

2/2/2026

Very easy very quick

LINCOLN, CA

Kenneth M|2026 GMC Canyon

Confirmed Sales Customer

2/6/2026

EASY, FAST AND HASSLE FREE

ROSEVILLE, CA

Lori G|2019 GMC Acadia

Confirmed Service Customer

2/18/2026

Adviser was helpful, service was quick

SACRAMENTO, CA

Devin H|2026 GMC Sierra 1500

Confirmed Service Customer

2/18/2026

This was my first service with the dealership and Elvis was great and took care of the truck and answered all my questions. The service was fast and he even gave me some tips on what products to use. Overall it was a very easy experience and Elvis was awesome to work with.

NEWCASTLE, CA

Arthur L|2025 GMC Sierra 2500 HD

Confirmed Service Customer

2/18/2026

Customer service was awesome and they fit me in when I screwed up my appointment.

RENO, NV

Tony S|2026 GMC Sierra 1500

Confirmed Service Customer

2/26/2026

Got me in the next day for an online order to install color matching fenders . Great service !

LINCOLN, CA

Robert P|2016 GMC Acadia

Confirmed Service Customer

3/13/2026

I bought my vehicle at this dealership almost ten years ago a special thanks to ART and Elvis for the professional advise and service I recieve each time .

3/16/2026

Robert, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FAIR OAKS, CA

Angel P|2024 GMC Canyon

Confirmed Service Customer

3/14/2026

It was friendly, professional, and fast.

3/16/2026

Angel, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

SACRAMENTO, CA

Joanna P|2022 GMC Yukon

Confirmed Service Customer

3/14/2026

Called for walk in service and Ken Baugh got me in right away!! Always great service.

3/16/2026

Joanna, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

Business Response

CARMICHAEL, CA

Christine S|2019 Buick Enclave

Confirmed Service Customer

1/18/2026

Always great service. Reliable has efficient, friendly service department employees that make the experience easy.

1/19/2026

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AUBURN, CA

Eduard M|2025 Buick Envista

Confirmed Sales Customer

1/21/2026

George was friendly, knowledgeable and professional. He was patient and helpful in picking out our new suv.

GEVORG TOVMASYAN

1/22/2026

We're happy you found George to be so supportive during your experience here at Reliable Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROCKLIN, CA

Dana G|2016 GMC Yukon XL

Confirmed Service Customer

2/13/2026

problems solved quickly

LINCOLN, CA

Karl S|2011 GMC Terrain

Confirmed Service Customer

2/27/2026

Service writer "Ken" was outstanding!!

LINCOLN, CA

Bill M|2019 GMC 1500 Sierra

Confirmed Service Customer

3/2/2026

Overnight drop off, routine oil change done on time, friendly front office support upon Saturday early morning pick up, and proactive customer service from Art V. keeps me coming back.

3/5/2026

Bill, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LINCOLN, CA

Dennis W|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/13/2026

easy to get appointment, Art is awesome and truck was completed quickly

3/16/2026

Dennis, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CARMICHAEL, CA

Lanny F|2018 Buick Enclave

Confirmed Service Customer

3/13/2026

I appreciate how Elvis at GM Buick Roseville Auto Mall is always friendly and helpful. I have had my car for eight years, and he has advised me how to fix a problem in a way that saves money. He is very knowledgeable about cars.

3/16/2026

We're happy you found our staff to be so supportive during your experience here at Reliable Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEVILLE, CA

Antonio B|2026 GMC Terrain

Confirmed Sales Customer

3/13/2026

My salesman Gary was great from beginning to end. He even agreed to deliver the car to my house. Very pleased!!

GARY CLIFFORD

3/16/2026

Antonio, we're happy you found our staff to be so supportive during your experience here at Reliable Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PETALUMA, CA

Thomas M|2020 GMC Acadia

Confirmed Service Customer

3/19/2026

The service advisor Jeff does a great job. He was ready for me when I arrived and my vehicle was done when promised.

3/20/2026

Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Cadillac! If you have any further questions, please don't hesitate to reach out!

Business Response

ROCKLIN, CA

Kimberly B|2020 GMC Acadia

Confirmed Service Customer

1/30/2026

I had to have my car towed in because the fan continued to turn on when driving. Ken took great care of me. He got the car in, diagnosed the problem, arranged for a rental car and had it repaired the next day. I bought my car at Reliable and continue to have it serviced there because I am always treated well and feel my car is well-cared for. I have been a longstanding customer for at least ten years and wou;dn't consider having any other shop work on my vehicle!

AUBURN, CA

Marc C|2017 GMC 2500HD Sierra

Confirmed Service Customer

2/4/2026

On time. Truck returned. Clean. Great job..

ORANGEVALE, CA

Thomas C|2022 GMC 3500HD Sierra

Confirmed Service Customer

2/15/2026

My service rep. Art was excellent as always.The smog and service were done well and my truck was ready in a couple of hours.

ROCKLIN, CA

James R|2021 GMC 1500 Sierra

Confirmed Service Customer

2/16/2026

Service was outstanding. Elvis took care of all my needs and recommended something’s I didn’t think of.

ROSEVILLE, CA

Joe S|2021 GMC Yukon

Confirmed Service Customer

2/26/2026

Broke down and they immediately took our vehicle in and repaired it within hours. My husband was so impressed, he wants to take our other vehicle ( Ford and Dodge) to them! Second time we have had emergency service and they were on top of it and back into my vehicle very quickly! Highly impressed!

AUBURN, CA

Mallory A|2026 GMC Yukon XL 1500

Confirmed Sales Customer

2/26/2026

Effie was great, very happy customers

SACRAMENTO, CA

Elvis B|2015 Buick Encore

Confirmed Service Customer

3/4/2026

Great Customer Service And Amazing Staff

3/6/2026

Elvis, your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us!

Business Response

LINCOLN, CA

Bruce M|2025 GMC Canyon

Confirmed Sales Customer

3/26/2026

Very friendly staff

JAMAL SARIES

3/26/2026

Bruce, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRASS VALLEY, CA

Susan S|2003 GMC Yukon

Confirmed Service Customer

3/27/2026

Always a pleasure hsving our 2003 Yukon seviced at Reliable. Thanks for such great car of our vehicle for so many years!

3/30/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CITRUS HTS, CA

Suzy S|2017 Buick Encore

Confirmed Service Customer

3/31/2026

Courteous technicians, good work no BS

4/1/2026

Suzy, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Reliable Cadillac

Business Response

ROSEVILLE, CA

David E|2023 GMC Sierra 1500

Confirmed Service Customer

4/6/2026

Great service my Ken B and the techs.

KENNETH T.

4/8/2026

David, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SACRAMENTO, CA

Anna R|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

2/16/2026

Great experience! Personalized, simple, no pressure.

LINCOLN, CA

Lenny M|2016 GMC Terrain

Confirmed Service Customer

3/5/2026

Elvis Bolanos was great and very professional

3/6/2026

Lenny, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEVILLE, CA

Anthony R|2019 GMC 1500 Sierra

Confirmed Service Customer

3/5/2026

Elvis is always great ❗️just think some pretty standard repairs labor rate is really over priced I want to get more work completed there However of late I have had some basic maintenance completed elsewhere Sorry

3/8/2026

We appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (916) 783-5233 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ROSEVILLE, CA

Larry H|2015 GMC Yukon

Confirmed Service Customer

3/12/2026

Always good service

3/13/2026

Thank you for choosing Reliable Cadillac as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Business Response

ROSEVILLE, CA

Gary A|2026 GMC Canyon

Confirmed Service Customer

4/6/2026

Ordered part came in very quickly

ART VELORIA

4/8/2026

Gary, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

MEADOW VISTA, CA

GRANT L|2026 GMC Sierra 1500

Confirmed Sales Customer

4/6/2026

George was excellent to work with. He was very knowledgeable on the vehicle and was very helpful throughout the entire process.

GEVORG TOVMASYAN

4/7/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WHEATLAND, CA

BRIAN B|2026 GMC Sierra 1500

Confirmed Sales Customer

4/6/2026

The sales team was very helpful and never pushy. I especially appreciated my sales representative, George Tovmasayan, who was patient, low‑pressure, and listened to help me find the best truck for my needs

GEVORG TOVMASYAN

4/7/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Reliable Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MOORPARK, CA

Christine G|2019 Buick Enclave

Confirmed Service Customer

4/9/2026

Always a good experience. Timely, professional service.

ART VELORIA

4/11/2026

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

AUBURN, CA

Edmond A|2014 Buick Enclave

Confirmed Service Customer

4/21/2026

Excellent! Jeff is always extremely helpful and accomodating and friendly

JEFFREY A.

4/22/2026

Edmond, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRANITE BAY, CA

Sandra G|2017 Buick Encore

Confirmed Service Customer

1/8/2026

Employees are very knowledgeable, helpful, courteous and respectful. I have done business with them for a long time. I am happy with the work that is being done on my car.

1/9/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SACRAMENTO, CA

Joseph O|2016 Buick Enclave

Confirmed Service Customer

1/8/2026

As always our car was very well taken care of and fixed sooner then expected. Service was exceptional and that is why you are the only place our car is taken to for repairs or service!

1/9/2026

Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CITRUS HTS, CA

Volodymyr S|2024 GMC Sierra 1500

Confirmed Service Customer

1/19/2026

Thanks

1/19/2026

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ANTELOPE, CA

Matt P|2010 GMC Sierra

Confirmed Service Customer

1/23/2026

Elvis is the best!

1/24/2026

Matt, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

Business Response

ROCKLIN, CA

Maria R|2023 Buick Envision

Confirmed Service Customer

1/28/2026

Very attentive

1/29/2026

Maria, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

CARMICHAEL, CA

Jeff B|2018 GMC 2500HD Sierra

Confirmed Service Customer

2/2/2026

Very professional and thorough.

LINCOLN, CA

Kent B|2019 Buick Enclave

Confirmed Service Customer

2/9/2026

Jeff, you are #1! Kent

LINCOLN, CA

Robert M|2025 GMC Sierra EV

Confirmed Service Customer

2/28/2026

Art always goes above and beyand

GRANITE BAY, CA

Ulises H|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

4/6/2026

Very good customer service

KENNETH T.

4/7/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OLIVEHURST, CA

Dave C|2015 GMC Acadia

Confirmed Service Customer

4/6/2026

Ken and the entire service team is always outstanding.

KENNETH T.

4/7/2026

Dave, we're happy you found our staff to be so supportive during your experience here at Reliable Cadillac - Service. If you're ever in need of more help, please let us know!

Business Response

ROSEVILLE, CA

RICHARD B|2026 GMC Canyon

Confirmed Sales Customer

5/1/2026

Easy no pressure great guys

ROCKLIN, CA

Brian H|2025 GMC Acadia

Confirmed Service Customer

3/27/2026

Easy to schedule online, Quick service for LOF, checked in with Abby, took less than 45 minutes and I was on my way!

3/30/2026

Brian, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

LOOMIS, CA

Yolanda A|2020 GMC 2500HD Sierra

Confirmed Service Customer

3/30/2026

Saturday Oil Change was great and I didn't have to wait very long for my Truck. I checked in a little after 8 and was out of there right at 9AM.. Staff was great>

SACRAMENTO, CA

James A|2021 GMC 2500HD Sierra

Confirmed Service Customer

4/22/2026

Great service team

ROCKLIN, CA

Stephen F|2022 GMC Yukon XL

Confirmed Service Customer

4/23/2026

The service was friendly, professional and performed timely

JEFFREY A.

4/24/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROSEVILLE, CA

Patty H|2020 GMC Terrain

Confirmed Service Customer

5/21/2026

Everything was perfect from scheduling my appointment to check in and out. Always super helpful and friendly.

ANGEL GARCIA

5/22/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

ROCKLIN, CA

Jason H|2024 GMC Sierra EV

Confirmed Service Customer

5/21/2026

Elvis and team were amazing start to finish. Top notch service

ELVIS BOLANOS

5/22/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROSEVILLE, CA

Jan F|2024 GMC Sierra 2500 HD

Confirmed Service Customer

5/21/2026

My biggest complaints is with the guys outside at the kiosk.when I first got there for my appointment, the guy ignored me and walked away, so I went inside and talked to the service advisor who came out and checked in my truck. When I had come back, paid for the service, and was told that my truck would be brought around, the same guy and another very fat guy were both there… ignoring me… I could see my truck, parked in the back waiting area, and when I pointed it out to the big guy, he said “oh, I thought the other guy was going it”, and he then VERY slowly meandered back to my truck to bring it up. These guys wouldn’t last a day if they were working for me.

ELVIS BOLANOS

5/22/2026

We regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (916) 783-5233 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ROSEVILLE, CA

Robert O|2025 GMC Sierra 1500

Confirmed Service Customer

5/26/2026

Art does an amazing job and customer service is top shelf. The whole service department is so friendly from the person who greets you to the team you pay at the end. Having your vehicle serviced at GMC Roseville is the best service I've ever had at a auto dealer. Keep up the good work.

ART VELORIA

5/27/2026

Robert, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

Business Response

LINCOLN, CA

Patrick T|2024 GMC Canyon

Confirmed Service Customer

3/23/2026

We use to go to Folsom GMC, but will certainly return to your location.... Samantha made us feel VERY WELCOME

3/26/2026

Patrick, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CITRUS HEIGHTS, CA

Spencer M|2025 GMC Canyon

Confirmed Sales Customer

3/23/2026

You sold a truck on Saturday because of your salesperson Randall. He's did exactly what I asked. He didn't contact me every five minutes. He didn't try to pressure me to come in. He didn't follow any of your standard sales procedures that have driven me away from every other dealer. He just answered my questions and provided support. Sometimes the best salesmen are those that don't try to sell. He is why you sold that vehicle.

RANDALL METZGAR

3/25/2026

We're happy you found our staff to be so supportive during your experience here at Reliable Cadillac. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SACRAMENTO, CA

Chad W|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/23/2026

Your crew is the Best! Elvis, Ken and Art!!!!

3/25/2026

Chad, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LOOMIS, CA

ASHLEY D|2026 GMC Yukon XL 1500

Confirmed Sales Customer

4/29/2026

Great customer service by Garry And Randall

RANDALL METZGAR

4/30/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GRANITE BAY, CA

Randi J|2019 Buick Enclave

Confirmed Service Customer

5/1/2026

Thank you, Art, for taking such good care of our Buick! We love how honest and friendly you are - and we truly feel that you are looking out for our best interests. We are very grateful for you and the service at Reliable! Thank you!

SACRAMENTO, CA

David S|2025 GMC Sierra 1500

Confirmed Service Customer

5/1/2026

Excellent

ROCKLIN, CA

JASON K|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

6/1/2026

Experience was great!

LOOMIS, CA

CHRISTOPHER M|2026 Buick Envista

Confirmed Sales Customer

6/8/2026

Everything was quick and easy

LEE J

6/9/2026

Christopher, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

RANCHO CORDOVA, CA

JUAN M|2026 GMC Sierra 1500

Confirmed Sales Customer

6/16/2026

Easy process, appreciated how easy randall made everything.

RANDALL METZGAR

6/17/2026

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

RICHMOND, CA

Ron A|2025 GMC Sierra 2500 HD

Confirmed Service Customer

6/18/2026

Great customer service, everything was addressed and service person stayed in touch and updated me with issue

SAMANTHA RUGNE

6/19/2026

Ron, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SACRAMENTO, CA

Judith F|2022 GMC Terrain

Confirmed Service Customer

5/25/2026

Everyone was so friendly, helpful and knowledgeable. The appointment was right on time. The staff addressed all of my maintenance concerns for a long trip I was making. My car was finished quickly. I now have confidence about my car's reliability for my long trip.

KENNETH T.

5/25/2026

Judith, we are very happy to have provided you with such a positive experience! Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

LINCOLN, CA

Reina B|2024 GMC Sierra 1500

Confirmed Service Customer

5/28/2026

Great experience at the dealership

ANGEL GARCIA

5/29/2026

Reina, thank you for sharing your positive experience! We hope you have a great day!

Business Response

RNCHO CORDOVA, CA

John F|2022 GMC 2500HD Sierra

Confirmed Service Customer

6/4/2026

Easy in and easy out

ABIGAIL ENRIQUEZ

6/5/2026

John, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LINCOLN, CA

GWENDA H|2026 Buick Encore GX

Confirmed Sales Customer

6/8/2026

Very pleasant experience, helpful courteous staff & we are very happy with the new Buick!

JAMAL R

6/9/2026

Gwenda, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

AUBURN, CA

Joe T|2014 GMC Acadia

Confirmed Service Customer

6/8/2026

Art in service is the man!!!

ART VELORIA

6/9/2026

Joe, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SACRAMENTO, CA

John R|2024 GMC Sierra 1500

Confirmed Service Customer

6/10/2026

Great customer service!

ELVIS BOLANOS

6/11/2026

John, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROSEVILLE, CA

Michele O|2017 GMC 1500 Sierra

Confirmed Service Customer

6/12/2026

Art always goes above and beyond

ART VELORIA

6/13/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGEVALE, CA

GEORGE C|2026 GMC Sierra 1500

Confirmed Sales Customer

6/12/2026

This is my second GMC Sierra truck purchased (Leased actually) from Reliable. I am a return customer because I was treated so well three years ago when I leased the first one. And I certainly wasn’t disappointed with my experience this time either. Robert Coates, my salesman, made the experience enjoyable, and got me a deal that I am more than happy with.

ROBERT COATS

6/13/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ROSEVILLE, CA

Carlos C|2025 GMC Sierra 2500 HD

Confirmed Service Customer

6/21/2026

Thanks to my service advisor, Elvis I was in and out in a timely manner, which is very important to me. He also was very professional and courteous

ELVIS BOLANOS

6/22/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LINCOLN, CA

Maury K|2018 GMC Yukon

Confirmed Service Customer

5/1/2026

They always do excellent and thorough work

AUBURN, CA

MICHAEL K|2026 GMC Sierra 1500

Confirmed Sales Customer

5/27/2026

I've done a lot of deals over the decades, this had to be among the easiest and cleanest. No nonsense, no packed on garbage stuff that nobody wants, got the price and terms i expected and everyone was a pleasure to deal with

LEE J

5/27/2026

Michael, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

Business Response

ROSEVILLE, CA

Alan D|2017 GMC 1500 Sierra

Confirmed Service Customer

5/29/2026

These guys are awesome Especially Elvis he is a true rockstar! Amazing service with a quick turnaround, they are honest and work is done correctly that alone is hard to get these days! Thank you Reliable for having great staff to serve your customers! Alan Dallman

ELVIS BOLANOS

5/29/2026

Alan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CITRUS HEIGHTS, CA

Justin W|2024 GMC Yukon

Confirmed Service Customer

6/6/2026

Art was extremely efficient and an excellent communicator. PM was performed on our Yukon and was completed in under a hour.

ART VELORIA

6/6/2026

Justin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LINCOLN, CA

Efigenio F|2001 GMC Sierra 1500

Confirmed Service Customer

6/17/2026

Abigail, is always ready to help

ABIGAIL ENRIQUEZ

6/19/2026

Efigenio, we're happy to hear you had such a positive experience with Abigail! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CITRUS HTS, CA

Robert O|2025 GMC Canyon

Confirmed Service Customer

6/18/2026

I had a small issue that needed to be resolved. My service advisor, Art, took ownership of the situation from start to finish. What sets dealerships apart is what is most important, Customer Service. You all rock!

ART VELORIA

6/19/2026

Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

ROSEVILLE, CA

RALPH M|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

6/22/2026

We were greeted immediately by Keith Jackson. We explained the features of the GMC we wanted. Keith searched the inventory and identified 3 2500 HD diesel pickups that matched. He then devoted almost 2 hours describing the features and a test drive. Negotiations regarding price was conducted with little pressure and considered our financial situation. Well done.

KEITH THOMPSON

6/23/2026

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

REDDING, CA

Michael H|2009 GMC Sierra

Confirmed Service Customer

6/27/2026

fast and complete repair on my GMC truck. as usual, Art did a great job keeping me informed on progress of the repairs. The shuttle driver, Rick was great and very entertaining.

ART VELORIA

6/28/2026

Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEVILLE, CA

Dana G|2016 GMC Yukon XL

Confirmed Service Customer

3/22/2026

All issues identified and resolved

3/25/2026

Dana, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LINCOLN, CA

John K|2021 GMC 1500 Sierra

Confirmed Service Customer

4/4/2026

Everything was great

SACRAMENTO, CA

Maria M|2024 GMC Canyon

Confirmed Service Customer

4/21/2026

As usual, thankful for excellent service. Special mention to Elvis.

ELVIS BOLANOS

4/22/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ELK GROVE, CA

Brian T|2022 GMC 1500 Sierra

Confirmed Service Customer

5/26/2026

Ken was super helpful getting my service done in a timely manner

KENNETH T.

5/27/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

ROCKLIN, CA

Debbi V|2016 GMC 1500 Sierra

Confirmed Service Customer

5/29/2026

Everything was amazing as usual

ART VELORIA

5/30/2026

Debbi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEVILLE, CA

STEVEN W|2026 GMC Canyon

Confirmed Sales Customer

6/9/2026

I called on Saturday afternoon , asked for a salesperson, asked about pricing on a specific car. We texted back and forth twice to agree on a price I am happy with. I came in Sunday at 9:30 and was done by 11:00. I appreciate that there were no hidden fees, no dealer pre-installed security system or paint protection crap.The salesman and finance manager were friendly and I never felt pressured or misinformed. In short, the perfect car buying experience!

JAMAL R

6/9/2026

Steven, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Reliable Cadillac!

Business Response

EL DORADO HILLS, CA

David S|2025 GMC Sierra 1500

Confirmed Service Customer

6/18/2026

My truck was fixed 1st time and correctly. Thank You, Reliable, GMC

ELVIS BOLANOS

6/19/2026

David, thank you; we appreciate your feedback. We're looking forward to your next visit with us!

Business Response

ROCKLIN, CA

Andrew D|2016 GMC 2500HD Sierra

Confirmed Service Customer

6/23/2026

Art got me in and out for an oil change and some minor fluid adds. Back on the road so I could get back to work.

ART VELORIA

6/24/2026

Andrew, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGEVALE, CA

Gurdeep S|2026 GMC Sierra 1500

Confirmed Service Customer

6/26/2026

Good timing. Very nice waiting lobby. This was the first oil change and was free. However they could have at least filled the DEF fluid all the way instead of half full They could also have washed the truck as other dealerships do.

ART VELORIA

6/27/2026

Gurdeep, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (916) 783-5233 so we can discuss your experience further. We look forward to hearing from you.

Business Response

YUBA CITY, CA

Carol J|2022 Buick Encore GX

Confirmed Service Customer

4/9/2026

Xxxxxx

ELVIS BOLANOS

4/9/2026

Thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GRASS VALLEY, CA

Robert L|2018 GMC 1500 Sierra

Confirmed Service Customer

5/22/2026

Everything is great!!

ANGEL GARCIA

5/23/2026

Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

LINCOLN, CA

GREGORY S|2026 GMC Sierra EV

Confirmed Sales Customer

6/8/2026

Randall and the team were great. It was the best dealership car buying experience we have had. Thanks

RANDALL METZGAR

6/8/2026

Gregory, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Donald P|2018 Buick Enclave

Confirmed Service Customer

6/10/2026

A warning light came on. I called Elvis and brought my car in. Reliable diagnosed the problem. Elvis called the extended warranty insurance company but the problems was not covered. The car was repaired and was was washed when we returned

ELVIS BOLANOS

6/10/2026

Donald, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROSEVILLE, CA

Daryl F|2015 GMC Canyon

Confirmed Service Customer

6/10/2026

Very professional and efficient service team

ART VELORIA

6/11/2026

Thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

Business Response

LINCOLN, CA

Tammy J|2013 GMC Yukon

Confirmed Service Customer

6/19/2026

I always have the best service! Art, my service person is the best. He makes sure I understand everything that is being done or needs to be done on my car. He answers all my questions with patience and understanding.

ART VELORIA

6/20/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSVILLE, CA

Ernest H|2022 GMC Yukon XL

Confirmed Service Customer

6/26/2026

Ken has been timely and fluent with communication through the whole process.

KENNETH T.

6/27/2026

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ROSEVILLE, CA

PATRICIA O|2026 GMC Sierra 1500

Confirmed Sales Customer

6/29/2026

I couldn't have asked for a more pleasant experience while buying the truck at the Roseville GMC dealership. Julio was fantastic. Very much appreciated.

GRANITE BAY, CA

Kimberly D|2025 Buick Envista

Confirmed Service Customer

7/9/2026

Friendly, quick, transparent, smooth is how I would describe the service experience

GRANITE BAY, CA

Alan L|2025 GMC Yukon

Confirmed Service Customer

6/7/2026

My new SUV engine needed to be replaced at the most inconvenient time possible. Our Service Advisor, Angel, went above and beyond to get us back on the road to meet two critical events for our family. I am grateful and impressed with the performance of your service team. We’ve put 2,000 miles on the new engine and it’s running fine. We still love our Yukon thanks to your team.

ANGEL GARCIA

6/7/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRANITE BAY, CA

DEAN P|2026 GMC Acadia

Confirmed Sales Customer

7/5/2026

Keith was great to work with, prompt in answering any questions we had, and personally delivering our Denali. Thank you!

KEITH THOMPSON

7/6/2026

We're happy you found our staff to be so supportive during your experience here at Reliable Cadillac. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FERNDALE, CA

Adam J|2025 GMC Canyon

Confirmed Service Customer

6/28/2026

Great service, great people. Thank you to art the service advisor for helping!

ART VELORIA

6/29/2026

Adam, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GOLD RIVER, CA

Jeremy G|2024 GMC Sierra 1500

Confirmed Service Customer

7/6/2026

Always the best service and pricing around. My truck is a diesel and I know I can always trust that Reliable lives up to their name!

KENNETH T.

7/7/2026

Jeremy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROSEVILLE, CA

Christina P|2019 GMC Acadia

Confirmed Service Customer

3/2/2026

Service team is amazing. Quality of GMC vehicles and parts beyond disappointing. I have under 73k miles and they just put in 3rd transmission and Im back in shop with transmission issues. GMC use to be a reliable vehicle, sad you gave up quality for a quick buck.

3/4/2026

Christina, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (916) 783-5233 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ANTELOPE, CA

JARED F|2026 GMC Sierra 1500

Confirmed Sales Customer

4/10/2026

Great sales experience from start to finish. The entire team is professional and easy to work with. Hands down best sales and service departments at any dealer.

ROBERT COATS

4/11/2026

Jared, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LINCOLN, CA

Michael W|2024 GMC Canyon

Confirmed Service Customer

4/20/2026

Easy sign-in, work completed in a timely manner and I'm on my way!!

ABIGAIL ENRIQUEZ

4/21/2026

Michael, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

LINCOLN, CA

CHASSITY D|2026 GMC Yukon XL 1500

Confirmed Sales Customer

6/15/2026

After having a very disappointing experience at another dealership and unfortunately purchasing a vehicle that turned out to be a lemon, we were understandably nervous about beginning the car-buying process again. As a family of five, having a reliable and spacious SUV is incredibly important to us, so trust and confidence were essential. From the moment we arrived, the team made us feel welcome and at ease. We had the pleasure of working with Oscar, Jamal, Ryan in Finance, and Jeremy, and each of them went above and beyond to provide exceptional service. They were knowledgeable, patient, transparent, and genuinely committed to helping us find the right vehicle for our family's needs. We are so grateful for the positive experience they provided and for restoring our confidence in the car-buying process. Their professionalism and kindness made all the difference. We highly recommend this dealership to our friends and family and will absolutely return in the future when we're ready for another vehicle. Thank you all for your outstanding service!

JAMAL R

6/16/2026

We're happy you found our staff to be so supportive during your experience here at Reliable Cadillac. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ROCKLIN, CA

Roy S|2024 GMC Sierra 1500

Confirmed Service Customer

6/29/2026

Excellent

ROSEVILLE, CA

Christopher R|2025 GMC Sierra 1500

Confirmed Service Customer

6/18/2026

This service department is top notch! Elvis is our guy! He is so helpful and completely understands our needs. Plus, he’s always very kind. We can’t imagine taking our GMC anywhere else. Thank you Reliable and Elvis for always making sure we feel taken care of.

ELVIS BOLANOS

6/19/2026

Christopher, we are so happy to read such a great review about Reliable Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROSEVILLE, CA

Tom C|2020 GMC 2500HD Sierra

Confirmed Service Customer

7/8/2026

Brought vehicle back in to the dealership after a previous service due to a failed outside temperature sensor which was triggering vehicle issues due to low temperatures readings (-40 degrees). Service advisor suggested a diagnostic and they ended up replacing the temperature sensor and reset the temperature settings and stated that all was corrected. When I picked up the vehicle I noticed that the outside temperature sensor was displaying a -40 reading and went in to discuss the issue that the service advisor suggested. My advisor was not available so another advisor helped me. After explaining the problem, he went back to the service manager and came back and said that the vehicle has to be driven at least 30 miles to reset the outside temperature sensor. After over 100 miles there was no change. I contacted my service advisor and he said that the sensor may be defective. Okay I get it, but $275.00 and I get no change, but a guarantee that there is a 2 year warranty? I feel that the system should have been corrected prior to releasing it back to me. Now I have to spend another day, time and mileage, dealing with the same problem.

ART VELORIA

7/9/2026

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (916) 783-5233 so we can make your experience a positive one.

Business Response

CITRUS HTS, CA

Kathy N|2021 Buick Encore GX

Confirmed Service Customer

6/29/2026

My Service Advisor was Abigail Enriquez. Abigail took all my information and processed the information I gave her about my problem with my 2021 Encore GX. I had read up on the problem I was having with my shifter. One shop said they needed to do a diagnostic which cost $165. I wanted just an estimate on replacing the shifter - plus I had to leave it all day for them to figure out what was wrong. After insulting Reliable's text person, because all I wanted was the estimate how much it would cost for the shifter...I finally took it in - Abigail took all the information, checked out and found that it would take 5 days to get the part in - but I asked if there wasn't somewhere local who had the part - she found the part and it was replaced within an hour after the part arrived. I am truly grateful to Abigail and Reliable for incredible service.

ROCKLIN, CA

Scott Y|2022 GMC Acadia

Confirmed Service Customer

7/2/2026

Art is the best. He always takes good care of me. The technicians (that I don’t get to meet) always take great care of the car. So please thank them for me.

ART VELORIA

7/3/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AUBURN, CA

Kristen A|2024 Buick Encore GX

Confirmed Service Customer

7/2/2026

Efficient, friendly and on time.

ABIGAIL ENRIQUEZ

7/3/2026

Kristen, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRANITE BAY, CA

Lynne A|2015 Buick Encore

Confirmed Service Customer

7/2/2026

As always, service was courteous, thorough and timely

ART VELORIA

7/3/2026

Lynne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEVADA CITY, CA

Lauren A|2026 GMC Terrain

Confirmed Service Customer

7/2/2026

Nice friendly staff and timely appointment completion

ART VELORIA

7/3/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLFAX, CA

Joanna R|2022 GMC Yukon

Confirmed Service Customer

7/7/2026

Reliable is the best dealership around and Ken B is an amazing service advisor.

KENNETH T.

7/8/2026

Joanna, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CARMICHAEL, CA

Robin R|2013 GMC 2500HD Sierra

Confirmed Service Customer

3/23/2026

Found the issue, did not over charge

3/25/2026

Robin, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ORANGEVALE, CA

Donna O|2023 Buick Enclave

Confirmed Service Customer

4/16/2026

Ken is always very helpful. Had an oil change about an hour. Very satisfied.

KENNETH T.

4/16/2026

Donna, your satisfaction is important to us, so we want to sincerely thank you for choosing Reliable Cadillac and we hope to see you again soon!

Business Response

PENRYN, CA

Douglas R|2020 GMC 3500HD Sierra

Confirmed Service Customer

4/23/2026

The service was completed with expert detail and they even washed my truck. It was waiting for me when I got there at the appointed time. I was called Sir. That was unexpected. I’ll be back and I told my neighbor about these guys at Reliable GMC.

KENNETH T.

4/23/2026

Thank you for taking the time to leave a review for us at Reliable Cadillac. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKLIN, CA

Adrianne B|2022 GMC Yukon

Confirmed Service Customer

5/21/2026

Today was best experience yet! In and out with oil change in 1 hour. Didn’t try to upsell or pressure me into things

SAMANTHA RUGNE

5/21/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SACRAMENTO, CA

Robert O|2025 GMC Canyon

Confirmed Service Customer

6/12/2026

Outstanding customer service! Art was my advisor and did an amazing job.

ART VELORIA

6/12/2026

Robert, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROSEVILLE, CA

Karen T|2018 GMC Terrain

Confirmed Service Customer

6/12/2026

Everyone was very nice and helpful. Abigail was informative, and the service was quicker than I expected.

ABIGAIL ENRIQUEZ

6/13/2026

Karen, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Business Response

ROSEVILLE, CA

Eddie L|2024 GMC Sierra 1500

Confirmed Service Customer

7/8/2026

<3

ART VELORIA

7/9/2026

Eddie, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

CITRUS HTS, CA

Liz Y|2020 Chevrolet Blazer

Confirmed Service Customer

6/26/2026

Ken is the best service guy anyone could ask for. He’s professional, friendly, reliable, knowledgeable, and always willing to help if he can. My go to service guy always. Thank you so much Ken for being AMAZING.

KENNETH T.

6/28/2026

Liz, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

COLFAX, CA

STEPHEN P|2026 GMC Sierra EV

Confirmed Sales Customer

7/7/2026

The salesman was very informative, and kept me up-to-date with what was going on with the truck showing up that I purchased. I like that he didn’t bug me, but he was informative. Made it for a very good experience.

JULIO P

7/8/2026

Stephen, your satisfaction is important to us, so we want to sincerely thank you for choosing Reliable Cadillac and we hope to see you again soon!

Business Response

LINCOLN, CA

SEAN P|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

7/7/2026

Amazing staff and price

JULIO P

7/8/2026

Sean, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROSEVILLE, CA

David H|2022 Chevrolet Traverse

Confirmed Service Customer

7/9/2026

Angel was awesome in the service department. Everyone was friendly as usual! Got our car back the same day! Thanks again!

GRASS VALLEY, CA